Azure AI Health Bot - AI Health Pal

Unify patients, providers, and payers with exceptional AI experiences. Handle higher patient volumes and prioritize patient care effectively with insights-driven automation. Simplify jargon and eliminate confusion for patients with conversational AI.

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AI Health Pal - One AI for delivering integrated care

AI Health Pal seamlessly integrates with your systems and unifies all your departments to deliver streamlined healthcare services.
The conversational AI bot breaks silos and barriers in your ecosystem and provides faster and safer communication among
all parties across channels.

AI for patients

Create lifelike, engaging conversations with AI Health Pal. Break down complex medical terminology for patients, help them understand diagnoses, treatment, instructions, and insurance plans.

  • Enhance patient experience
  • Provide 24×7 remote healthcare
  • Symptom triage and personalized recommendations
  • Breakdown complex medical jargon
  • Find nearby doctors, hospitals, and pharmacies.
  • Book appointments
  • Answer insurance queries
  • Check eligibility and claim status

AI for providers

Automate patient-facing activities such as symptom triage, summarize case reports, answering questions, etc. Save more time for medical professionals to refresh and recharge and provide better care for patients.

  • Automate appointment bookings
  • Check symptoms
  • Get patient information from external systems
  • Summarize patient data and case reports
  • Analyze data and prioritize care
  • Personalized care recommendations
  • Automate administrative tasks

AI for payers

Streamline claim processes and enhance customer satisfaction. Reduce operating costs by automating mundane tasks and eliminate human errors. Access information in real-time and settle claims faster.

  • Provide 24×7 customer support
  • Automate claim submission
  • Explain policy information in simplest terms
  • Provide real-time claim status updates
  • Offer personalized policy recommendations

Deliver more engaging experiences, enhance experiences, and improve retention

Secure, compliant, and compatible AI
experiences in health care

Intelligent conversational AI

Built on large language models and trained on huge medical knowledge-bases, AI Health Pal understands complex medical queries and delivers simple, context-aware responses.

Triage protocols

AI Health Pal is trained on more than 1000 triage protocols and large sets of data on symptoms and conditions to help users check their symptoms and get personalized suggestions.

Safe Integration with EMRs

Experience faster and safer access to patient information with seamless integration with EMRs and external systems using FHIR data connections.

Multilingual support

AI Health Pal is trained on large language models and can converse with users in multiple languages. The bot effectively handles conversation interruptions, language changes, topic changes, and complex medical questions.

Customizable and extensible

Customize and configure AI Health Pal for your unique healthcare scenarios using visual authoring tools. Extend the capabilities of the AI health bot with connectors and integrations and bring the AI experiences to multiple digital channels.

Secure and compliant

With built in data retention policies, and privacy mechanisms, we ensure data safety and privacy on AI Health Pal. The bot complies with more than 50 industry and global regulatory and compliance frameworks, such as SOC2, ISO27001, HITRUST, HIPPA, and GDPR.

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