Our customer, one of the largest asset management companies in India, wanted to connect their frontline staff – more than 85,000 employees and distribution partners working across India.

Frontline staff play a significant role in delivering our customer’s services to their consumers. The frontline staff needed to access the central knowledge repository to learn about new products and services. Keeping themselves abreast of the latest company updates and news helps them serve their consumers better. However, our customer’s frontline staff were geographically distributed, and there was no solution in place to fulfil these requirements.

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