Microsoft Copilot Extensibility Services
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A leading pharma company has streamlined invoice query management & strengthen vendor relationships with custom copilot.
Accelerating Productivity with Copilot for Enterprises
We at Saxon focus on business transformation for knowledge workers, enhancing productivity and operational efficiency, with an inherited domain expertise with EPC, Manufacturing, BFSI, Retail and healthcare industries along with technical expertise with SharePoint, Viva, Teams Apps/BOTs, Modern Search & Azure AI search.
Our Tailored Methodology of Copilot Engagements, based on best practices and industry needs, helps enterprise get the best value and ROI out of the Copilot investment.
Our Microsoft Copilot Services
Copilot Readiness Assessment
Ensuring smooth deployment, we perform optimization assessment which address data security, governance, and data access questions. Also, we evaluate the current license & identify opportunities to deploy copilot smoothly.
Copilot + Business value mapping
Ensuring smooth deployment, we perform optimization assessment which address data security, governance, and data access questions. Also, we evaluate the current license & identify opportunities to deploy copilot smoothly.
Implementation and Integration
With a high-level roadmap and copilot implementation plan, we deploy it seamlessly across your existing Microsoft ecosystem, integrating with current workflows.
Adoption and Change management
To drive user adoption, we provide tailored training, workshops, and user manuals for onboarding. And our expert team gathers feedback to address any challenges and refine the strategies. Effective change management strategies will be implemented to drive technology value realization through workshops and more.
Copilot Extensibility
Depending on the business goals set, we integrate third party tools and customize Microsoft AI copilot capabilities to meet specific business needs through either low code or pro-code.
Managed Services
We provide end-to-end managed services to ensure optimal performance and smooth workflows.
Hereâs how we do it
From evaluation to adoption, we provide multiple consultative workshops which are conversational, and goal oriented like
- Understanding Microsoft Copilot essentials
- Deep dive into Copilot capabilities
- Vision to prototype planning to align specific business needs
We apply appropriate data security and governance controls for smooth transition and prepare the organization with copilot setup by deploying applications, licensing and assigning permissions individually based on roles.
We follow a four-pillar approach to ensure your organization is prepared for the Microsoft copilot ecosystem.
- People: Empower teams for the effective utilization of Microsoft Copilot in their everyday works
- Technology: Integration of Microsoft AI copilot into existing systems seamlessly
- Data: Focused Data integration and optimization for better accessibility and clarity
- Process: Maximizing efficiency by aligning workflows
We seamlessly connect Microsoft copilot with leading applications like SAP, Salesforce, service now and many more to unify workflows and enhance productivity. For copilot extensibility, we expand its capabilities with custom connectors and plugins to customize for specific business needs.
Our Technical expertise & Pro-code capabilities include
Custom API development
Advanced copilot customization for complex workflows
Enterprise-oriented scalable architecture solutions
Our Copilot Implementation services
What is it: Copilot that is embedded into Microsoft apps like Dynamics 365, office, power platforms, etc.
Use case: Copilot for Dynamics Sales, Outlook, Microsoft applications, Teams, copilot for Customer service
What is it: To build custom copilot using natural language, power automate, workflows and connector for specific business needs
Use case: Internal helpdesk copilot, HR copilot, project management copilot
What is it: Copilot on office apps with AI capabilities and context awareness
Use case: Microsoft Copilot on word, excel, PowerPoint, outlook, etc.
What is it: Verticalized copilots for industries like legal, finance, healthcare, retail, etc
Use cases: Claim processing enterprise copilot for law firms, financial analyst copilot
What is it: Chat-based copilots that can interact and multimodal copilots that can communicate across channels like email, chatbots, teams, etc.
Use cases: Copilot virtual assistants, self-service bots for enterprises and customer services.
Our Success stories
Pharmaceutical Giant
Challenge
Our client, which is one of the largest pharmaceutical companies in the world, was facing a major challenge with tracking invoice status with thousands of invoices incoming in a day. Employees used to spend large amounts of time juggling from emails, to calls, and repetitive tasks.
Solution
We have successfully deployed custom copilot and streamlined invoice query management and strengthened vendor relationships. With enterprise copilot implementation, they achieved faster query resolution and improved productivity.
Leading Healthcare Provider
Challenge
Our client, which is a leading hospital chain, faced several operational challenges like manual IT ticketing process, inefficient workflows and limited API extensibilities. These challenges have disrupted workflows and hampered efficiencies.
Solution
We have successfully implemented Microsoft 365 copilot for IT service request and patient related process automation. This AI-driven process automation made the organization fasten the ticket resolutions and optimized workflows.
Key Benefits of Microsoft AI Copilot
Boost Productivity
Eliminate inefficiencies by automating routine tasks, document creation, and data analysis.
Empower Smarter Decision-Making
Leverage AI-driven insights in growth strategies, predictions and decision-making
Enhance Collaboration
Seamlessly integrate Microsoft copilot across legacy systems, Microsoft 365, Dynamic 365 for enhanced collaboration
Elevate User Experience
Deliver personalized, AI-enhanced interactions for better user experiences like scheduling meetings.
Why Saxon AI?
Saxon AI with 16+years of partnership with Microsoft, our experts simplify enterprise Copilot adoption with a strategic, secure, and scalable approach. Our decades of experience enable us to deliver unparalleled expertise and insight into every project. With a proven track record of successfully implementing Microsoft technologies, we helped businesses across industries establish innovation culture.Â
Our Tailored Methodology of Copilot Engagements, based on best practices and industry needs, helps enterprise get the best value and ROI out of the Copilot investment.
Get Started Today
Talk to our experts and transform how your operations with Microsoft Copilot.
