Leading healthcare provider enhanced patient experience through a mobile app
Our customer, a healthcare provider, was looking for a solution to handle the high volume of patient visits. Their staff were overloaded with admin tasks and spend less time on post-care service delivery.
Our customer wanted to leverage technology to deliver faster and better care without having patients to visit their facilities. They partnered with us for a solution to transform their post-care service and patient experience.
The Goal:
Reduce unnecessary post-care visits while maintaining quality of care
Give patients a simple, secure mobile channel for questions, vitals, and follow-ups
Streamline appointment scheduling to cut front-desk time
Integrate with existing health records in a HIPAA-compliant way, across iOS and Android
Impact Delivered:
50K+ app downloads, enabling real-time collaboration between patients and care teams
30% reduction in hospital visits, easing physician workload and patient stress
Faster access to care: easy appointment booking and less admin tasks
Confident adoption with EMR integration and HIPAA-compliant design across native iOS/Android apps
