Our customer, a leading polypropylene films manufacturer, was struggling to process an increasing volume of purchase orders while meeting customer expectations.
The root cause?
The poly films company was using manual practices in end-to-end sales order processing – from collecting order details to validating, fixing price, and creating sales orders on SAP.
Extensive human intervention in the process would leave room for errors and inefficiencies. Often, items from purchase orders would go missing on the sales orders. Pricing errors and delays in order fulfilment would negatively impact the company’s relationship with their customers.
Does this ring any bells?
Most companies across industries are still relying on manual practices in sales order processing. Transforming these processes would unlock new opportunities for the businesses.
For the leading poly films company, we implemented an effective automation solution that not only streamlined sales order processing, but also enabled them to save costs and optimize resource allocation.
With expedited processes and enhanced efficiency, the poly films company has strengthened their relationships with their customers.
Want to know how?
In this case study, you will discover the transformation journey of our customer, a world leader in poly films manufacturing.
The detailed account of our customer’s challenges and our innovative solution will help you discover possibilities for embracing digital transformation in your business.