AI in Pharma and Lifesciences

AIssist delivers purpose-built AI agents that elevate Quality, Compliance, Supply Chain, Manufacturing, Clinical, and Commercial operations across the pharma value chain.

A Connected Ecosystem of Pharma-Ready AI Agents

With AIssist, you get a network of AI agents that understand pharma workflows end to end. Each agent supports a specific function, and together they create a seamless intelligence layer that improves clarity, compliance, and performance across the organization.

Stay audit-ready, every day—not just before an inspection.

  • Automate end-to-end Vendor ACR processing—from request intake to validation and Trackwise (or QMS) updates
  • Classify, route, and validate documents with intelligent DMS (iDMS)
  • Provide a single pane of glass for policy, SOP, and record retrieval during audits
  • Maintain a full digital trail for every change, approval, and exception
Quality & Compliance Operations

Protect availability without overstocking capital.

  • SCM AI Agent for demand forecasting using seasonality, sales history, and external signals
  • Automated safety stock and reorder point calculation for each SKU
  • Supplier risk analysis tracking lead times, delays, and performance in real time
  • Integrated dashboards for end-to-end visibility from supplier to distribution to customer

Turn finance from data reconciler to strategic advisor.

  • OCR-powered invoice automation for distributor and vendor invoices
  • 3-way matching workflows that flag exceptions—not everything
  • FinAssist for automated forecasting, budgeting, and scenario planning
  • Real-time financial and operational reporting for faster decisions
Financial Operations & Reporting

Give reps context, not more clicks.

  • Sales AIssist for real-time account insights and “next best action” recommendations
  • Intelligent enrichment of leads and opportunities with external and internal data
  • Guidance on call preparation, follow-ups, and objection handling
  • Copilot-style extensions into your CRM and collaboration tools

Tear down data silos without ripping out systems.

  • Bring SAP, Salesforce, Symphony, and SharePoint data directly into Teams, Excel, and Outlook
  • Conversational queries like “Show invoices pending approval for Plant X this week”
  • One interface for searching policies, SOPs, contracts, and transactional data
  • Role-aware responses for quality, supply chain, finance, and sales users
Knowledge Worker Productivity

Keep your organisation staffed, compliant, and protected.

  • AI-assisted talent screening, shortlist generation, and interview scheduling
  • Automation of insurance claims, policy verification, and exception routing
  • Risk signals from operations, finance, and quality surfaced to the right leaders
Talent, HR & Risk
  • Quality & Compliance Operations
  • Supply Chain & Operations Excellence
  • Financial Operations & Reporting
  • Sales & Customer Engagement
  • Knowledge Worker Productivity
  • Talent, HR & Risk Management

Stay audit-ready, every day—not just before an inspection.

  • Automate end-to-end Vendor ACR processing—from request intake to validation and Trackwise (or QMS) updates
  • Classify, route, and validate documents with intelligent DMS (iDMS)
  • Provide a single pane of glass for policy, SOP, and record retrieval during audits
  • Maintain a full digital trail for every change, approval, and exception

Protect availability without overstocking capital.

  • SCM AI Agent for demand forecasting using seasonality, sales history, and external signals
  • Automated safety stock and reorder point calculation for each SKU
  • Supplier risk analysis tracking lead times, delays, and performance in real time
  • Integrated dashboards for end-to-end visibility from supplier to distribution to customer

Turn finance from data reconciler to strategic advisor.

  • OCR-powered invoice automation for distributor and vendor invoices
  • 3-way matching workflows that flag exceptions—not everything
  • FinAssist for automated forecasting, budgeting, and scenario planning
  • Real-time financial and operational reporting for faster decisions

Give reps context, not more clicks.

  • Sales AIssist for real-time account insights and “next best action” recommendations
  • Intelligent enrichment of leads and opportunities with external and internal data
  • Guidance on call preparation, follow-ups, and objection handling
  • Copilot-style extensions into your CRM and collaboration tools

Tear down data silos without ripping out systems.

  • Bring SAP, Salesforce, Symphony, and SharePoint data directly into Teams, Excel, and Outlook
  • Conversational queries like “Show invoices pending approval for Plant X this week”
  • One interface for searching policies, SOPs, contracts, and transactional data
  • Role-aware responses for quality, supply chain, finance, and sales users

Keep your organisation staffed, compliant, and protected.

  • AI-assisted talent screening, shortlist generation, and interview scheduling
  • Automation of insurance claims, policy verification, and exception routing
  • Risk signals from operations, finance, and quality surfaced to the right leaders

Proof of Impact

Faster Quality Cycles
0 %

Vendor ACRs and documentation workflows move significantly quicker with AI-assisted execution.

Reduction in Stockouts
0 %

Predictive forecasting and supply insights improve readiness for critical materials and SKUs.

Shorter Sales Cycles
0 %

Real-time deal intelligence and enriched opportunities accelerate commercial execution.

Faster Cash Conversion
0 days

Automated invoice capture, verification, and matching improve financial throughput and liquidity.or that section

How We Deliver – AIssist & AI as a Service

You don’t have to build from scratch.

Delivered on Microsoft’s secure, scalable AI stack, with Copilot, Azure AI, and SharePoint at the core—while keeping your data, workflows, and environment under your control. 

AIssist Arch

We offer AIssist for Pharma and AI as a Service, combining: 
Prebuilt, pharma-specific AI agents (ACR, SCM, FinOps, Sales, Knowledge)

Integrations with your ERP, QMS, CRM, DMS, and collaboration tools

A unified knowledge layer for documents, transactions, and communications

An extensible, agentic framework that adapts to your processes and markets

Why Pharma Leaders Choose Us

Deep Pharma Domain Knowledge

Experience across bulk drugs, generics, APIs, CDMO, clinical research, and distribution.

Use Case First, Not Hype First

We start with your KPI targets—DSO, audit findings, stockouts, forecast accuracy—and work backward.

Microsoft Solutions Partner

Two decades of expertise, 450+ projects, 100+ enterprise and mid-market customers, and 350,000+ cloud users supported globally.

Full Lifecycle Support

From discovery and design to rollout, change management, and continuous optimization.

Why Pharma Leaders Choose Us

Deep Pharma Domain Knowledge

Experience across bulk drugs, generics, APIs, CDMO, clinical research, and distribution.

Use Case First, Not Hype First

We start with your KPI targets—DSO, audit findings, stockouts, forecast accuracy—and work backward.

collaborate

Microsoft Solutions Partner

Two decades of expertise, 450+ projects, 100+ enterprise and mid-market customers, and 350,000+ cloud users supported globally.

synergy

Full Lifecycle Support

From discovery and design to rollout, change management, and continuous optimization.

Quick Start

Vendor ACR Automation

Vendor ACR Automation

Cut ACR cycle times by over 50% with AI-driven validation and routing.

Invoice OCR & Match

Invoice OCR & Match

Automate invoice capture and verification for key distributors.

Copilot for Ops & Finance

Copilot for Ops & Finance

Enable conversational insights inside Teams for faster decisions.

Archana Aila

Archana Aila

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With 2 years of hands-on experience in Power Platform, I’ve excelled in developing and implementing solutions for businesses, harnessing the power of Power Apps, Power Automate, Power BI, and Power Virtual Agents to streamline processes and enhance productivity. My proficiency extends to crafting custom applications, automating workflows, generating data insights, and creating chatbots to aid operational efficiency and data-driven decision-making.

With an intermediate knowledge in Azure cognitive services, incorporating them into Power Platform use cases to innovate and solve complex challenges. My expertise in client engagement and requirements gathering, coupled with effective team coordination, ensures on-time, high-quality project deliveries. These efforts have yielded significant accomplishments, solidifying my role as a valuable asset in this field.

Palak Intodia

Palak Intodia

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I am a tech graduate with a strong passion for technology and innovation. With three years of experience in the IT industry, I’ve been on a continuous journey of professional growth and skill development. My expertise lies in Power Apps and Automate, where I’ve had the privilege of contributing to multiple successful projects.

I’m dedicated to delivering results that not only meet expectations but also drive the success of the projects I’m involved in. I’m committed to my ongoing professional development and the pursuit of excellence.

Roshan

Roshan Jaiswal

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With nearly 2 years of dedicated experience in Power Platform technology, my expertise lies in crafting customized business solutions using Power Apps and Power Automate. I excel in identifying intricate business requirements and translating them into innovative, user-friendly applications. My daily tasks involve meticulously deploying applications across diverse environments and harnessing the full potential of the Microsoft ecosystem within business applications.

I have proven my adaptability by consistently meeting the demands of creating responsive and scalable applications. Also seamlessly integrating complex workflows and data sources, ultimately enhancing operational efficiency and driving sustainable business growth.

Sugandha

Sugandha Chawla

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Sugandha is a seasoned technocrat and a full stack developer, manager, and lead. Having 8 years of industry experience, she has been able to build excellent working relationships with all her customers, successfully establishing repeat business, from almost all of them. She has worked with renowned giants like Infosys, Ernst & Young, Mindtree and Tech Mahindra.

She has very diverse and enriching work experience, having worked extensively on Microsoft Power Platform, .NET, Angular, Azure, Office 365, SQL. Her distinctiveness lies in the profound domain knowledge, managerial skills, and process mastery, that she additionally holds, as a result of possessing a customer facing role, working with different sectors, and managing and driving numerous critical executions, single-handedly, end to end.

Vibhuti Dandhich

Vibhuti Dadhich

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Vibhuti, a Power Platform technology evangelist, has passionately embraced the transformative potential of low-code development. With a background that includes experience at EY and Wipro, she’s been a trusted advisor for clients seeking innovative solutions. Her expertise in unraveling complex business challenges and crafting tailored solutions has propelled organizations to new heights.

Vibhuti’s commitment to staying at the forefront of technological advancements and her forward-thinking approach have solidified her as an industry thought leader. Her mission is to empower businesses to thrive in the digital age, revolutionizing operations through the Power Platform.

Ruturaj Kulkarni

Ruturaj Kulkarni

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With 8 years of dedicated expertise in the IT realm, I am a seasoned professional specializing in .NET technologies and Microsoft Azure Cloud. My journey encompasses a profound understanding of software development using the .NET framework and a robust command over Azure’s cloud ecosystem. Throughout my career, I’ve demonstrated a knack for crafting scalable and efficient solutions, leveraging the power of cloud computing.

My passion lies in staying at the forefront of technological advancements, ensuring that my skills align seamlessly with the dynamic landscape of IT. Ready to tackle challenges and drive innovation, I bring a wealth of experience to any project or team.