A fast-growing U.S. restaurant and café chain with over 100 locations was on a rapid expansion path, planning to double its footprint in the near term.
But behind the counter, complexity was brewing. New vendors, changing data standards, and evolving processes were generating a flood of exceptions across invoice processing and reporting. What once worked for a few dozen locations was now straining under scale. It was difficult to maintain accurate, timely visibility into spend, vendor performance, and operations.
The brand needed to simplify and standardize before scaling further. To achieve this, the restaurant chain partnered with us. Together, we created a future-ready vendor management and invoice processing framework.
Discover how the new architecture, process controls, and operating model came together to deliver reliable insights and operational agility at scale.
