Enhancing project oversight at India’s largest power utility with Copilot agent 

Monthly project reviews accelerated by 70%; leaders get instant answers and actionable insights in Microsoft Teams

About our customer

Company

India’s largest integrated power utility

Industry

Utilities

Location

India

Presence

108 plants worldwide

Installed capacity

86 GW

Employee base

19,000

The challenge

challenges

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Our solution – an AI copilot agent

The customer approached Saxon to simplify how project status information was consolidated and reviewed across the organization. We assessed their existing reporting process, technology landscape, and governance requirements, and identified an AI copilot agent as the most practical solution.  

The copilot was designed with privacy, security, and data governance at the core, fully aligned with the customer’s internal policies and compliance guidelines. Built using Copilot Studio and secured by Microsoft’s enterprise-grade security framework, the solution ensures controlled access, auditability, and responsible use of AI across the organization.  

Tech stack

Copilot

Copilot Studio

Power Automate

Power Automate

SharePoint

SharePoint Online

Teams

Microsoft Teams

Key capabilities of the AI agent

Ai agent

The business impact

70% reduction in manual effort

Time spent by senior leaders reviewing and summarizing monthly project reports dropped significantly.

Faster review cycles

What earlier took multiple days of back-and-forth was available on demand through the copilot.

Improved decision turnaround

Leaders could get answers to project questions instantly, accelerating reviews, escalations, and corrective actions.

Higher visibility across project

Trends, delays, and risks surfaced consistently across reporting periods instead of being identified late.

Centralized project intelligence

Hundreds of reports became a searchable, reusable knowledge base, reducing repeated queries to project teams.

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