Low-code automation helps a nonprofit streamline procurement and repairs without exhausting IT resources

Our customer was a nonprofit organization providing residential nursing support for people with special needs.

To deliver better services to the community, they need a continuous supply of goods and high availability of medical equipment. Besides, as a nonprofit, our customer relies on donations. They need to account for every transaction to ensure transparency and maintain credibility. So, purchase order processing and repair order processing are essential processes, which go through a four-level approval process.

But the catch was, our customer was relying on traditional paper-based practices. The manual processes were highly inefficient, time-consuming, and cumbersome.

Why not go digital, you ask?

Remember, our customer was a nonprofit with a lean IT budget. They couldn’t afford to buy a commercial out-of-the-box or build a custom app. What’s interesting was they had two different needs but could afford only one.

What’s the workaround?

This was when we came into the picture.

We provided the nonprofit a simple, effective low-code automation solution that effectively caters to their needs while not eating up their IT budget.

Our solution checked all the boxes in their checklist and enabled them to deliver better care to the community.

Interesting?

Dive deep into the transformation story of our customer, a nonprofit organization, and explore opportunities to transform your operations too with low code automation.