The manufacturing sector has undergone significant changes during the pandemic. The sudden changes in production, plant shutdowns, labor shortages, and unpredictable supply chains shifted the focus of manufacturing leaders. While the initial focus was on improving efficiencies, now manufacturers seem to focus on the holistic benefits of technology with flexibility, agility, and performance in their strategic plan. The Chatbots’ implementation for their internal and external interactions is one among them.

The AI-powered chatbots simplify knowledge sharing, improve communications with customers, employees, suppliers, and vendors, and ease processes for better collaboration. Why do you need Chatbots for Manufacturing operations?