Why do issues still surface late despite having ERP and reporting tools?

Information is often scattered across systems, creating a lag in turning data into action. AI shortens this gap by connecting information to the right people instantly.

Where are the primary bottlenecks in pharma operations?

Manual steps and breakdowns during handoffs—between teams, tools, or approvals—cause significant delays, especially in reporting and compliance.

How is AI helping on the floor and in the office?

AI adds intelligence to existing systems, reduces manual analysis, and flags urgent tasks, helping teams act sooner rather than reacting to problems.

Is AI useful for plants that are not highly automated?

Yes. AI is valuable in any environment where data is siloed or manual coordination is heavy, bringing order even to non-automated processes.

Do we need to replace our existing systems to use AI?

No. AI usually works with what you have, adding value without disruption by sitting atop your current systems.

How does AI support quality and compliance?

By spotting delays and exceptions early, AI gives teams more time to respond and ensures a single pane of glass for records during audits.

Will AI take control away from managers or operators?

No. When used responsibly, AI supports analysis and coordination, but people still make the final decisions and approvals.

What role do AI agents play in pharma?

They manage complex workflows, handle context, coordinate steps, and manage exceptions across teams and systems.

When do we typically start seeing results?

Often quickly—sometimes in weeks—when AI targets manual or high-visibility pain points like vendor ACR processing.

What should leaders look for in AI solutions?

Leaders should look for solutions that fit how teams already operate and deliver visible improvements to existing workflows.

Industries/ Finance

Financial Services AI for Regulated Operations

Financial services teams operate in a highly regulated environment where service efficiency, cost control, and compliance must move together. Manual processes, fragmented systems, and rising service volumes increase operational overhead and risk. Financial Services AIssist delivers governed, role-aware intelligence across Customer Service, Operations, Finance, Risk, and IT—without disrupting core banking or enterprise systems.

Our Customer Stories

“Financial Services AIssist reduced the effort required to manage service requests and operational tickets. Customer service teams were able to resolve requests faster, lower operational overhead, and maintain service quality across channels and business units.”

The results:

55%

reduction in manual service request handling effort

40%

faster request resolution and response times

Trusted by Leading Brands

Trusted by 100+ global companies across Retail, Manufacturing, Healthcare, Finance, and Technology

One Intelligence Layer Across BFSI

Financial Services AIssist connects data across core banking systems, CRM, SRM, ERP, ticketing platforms, data lakes, and collaboration tools—turning fragmented operational data into clear, contextual answers.

Search service requests, customer interactions, policies, and operational data in one place

Ask questions in natural language with role-based, traceable responses

Move from insight to action through governed, system-connected workflows

Purpose-Built AIssist for Financial Services

Financial Services AIssist delivers contextual intelligence tailored to core BFSI functions.

KYC & Onboarding AIssist

Interprets KYC documents, checklists, and onboarding policies

Flags missing information and potential risk indicators

Supports faster, compliant customer onboarding

Credit Operations AIssist

Retrieves customer exposure, limits, and repayment status

Explains risk drivers and account changes

Supports faster credit servicing and operations decisions

Risk & Compliance AIssist

Interprets policies, controls, and operational exceptions

Flags emerging risk and compliance patterns

Produces audit-ready summaries with traceability

Integrations

AIssist is an enterprise platform designed to help organizations work smarter with AI. It brings intelligence, search, and action together in one secure layer—so teams can find information, make decisions, and execute tasks across systems without switching tools. Built to fit into existing enterprise environments, AIssist connects data, applies controls, and supports consistent execution at scale.

Why Pharma Leaders Choose Us

Deep Pharma Domain Knowledge

Experience across bulk drugs, generics, APIs, CDMO, clinical research, and distribution.

Use Case First, Not Hype First

We start with your KPI targets—DSO, audit findings, stockouts, forecast accuracy—and work backward.

Microsoft Solutions Partner

Two decades of expertise, 450+ projects, 100+ enterprise and mid-market customers, and 350,000+ cloud users supported globally.

Full Lifecycle Support

From discovery and design to rollout, change management, and continuous optimization.

Frequently Asked Questions (FAQs)

What systems can Financial Services AIssist integrate with?

AIssist integrates with core banking platforms, CRM, SRM, ITSM, ERP, data platforms, and collaboration tools.

Can AIssist reduce service delivery costs?

Yes. AI agents automate repetitive service tasks, reduce manual effort, and lower operational overhead.

How does AIssist maintain compliance and control?

All responses and actions follow role-based access, traceability, audit logs, and enterprise governance controls.

Does AIssist replace existing service platforms?

No. AIssist works on top of existing platforms to improve usability and efficiency.

Is AIssist suitable for large, multi-entity financial institutions?

Yes. AIssist supports multi-entity and multi-region deployments with strict data and access controls.

How quickly can teams see value?

Targeted service and operations use cases can deliver measurable impact within weeks.

Enterprise AI Platform

Use Case Agents

AI in Manufacturing: A strategic point of view

Enterprise AI Platform

Use Case Agents

AI in Manufacturing: A strategic point of view

Financial IT services

Industries/ Finance

Financial Services AI for Regulated Operations

“Financial Services AIssist reduced the effort required to manage service requests and operational tickets. Customer service teams were able to resolve requests faster, lower operational overhead, and maintain service quality across channels and business units.”

The results:

55%

40%

Trusted by Leading Brands

One Intelligence Layer Across BFSI

Purpose-Built AIssist for Financial Services

KYC & Onboarding AIssist

Credit Operations AIssist

Risk & Compliance AIssist

Integrations

HubSpot

Salesforce

Teams

Gmail

6sense

Zoom

Dynamics

Why Pharma Leaders Choose Us

Frequently Asked Questions (FAQs)

AI that works for your Enterprise