AI-Powered Retail Transformation Services

Smarter Stores. Streamlined Operations. Personalized Experiences.

The retail industry is undergoing a transformation.

From supply chain efficiency to store-level experiences, today’s retail leaders are reimagining their business through AI and data. From personalized shopping to predictive operations, AI in retail is helping brands shift from reactive to proactive, from generic to personalized, and from manual to intelligent.

At Saxon, we deliver modular, enterprise-grade AI services purpose-built for the retail industry—powering smarter storefronts, agile supply chains, and personalized customer experiences."

Our Retail AI Services are designed to help you unlock revenue, elevate operations, and deliver consistently engaging customer experiences at scale.

Built on a secure Microsoft AI stack and integrated deeply with your existing ecosystem (ERP, POS, CRM, eCom, DMS), our services are tailored to your most pressing priorities.

Retail AI Services

Smart Store Operations Suite

Drive intelligent automation and visibility across every physical touchpoint.

  • Visual Merchandising Audit Agent – Detect planogram violations using AI vision in retail.
  • Footfall Analytics & Heatmaps – Understand shopper behavior and optimize layout
  • Smart Shelves – Alert staff to stock-outs or misplaced SKUs.
  • Automated Checkout & Queue Management – Reduce wait times, enhance satisfaction.
  • Warranty & Returns Automation – Streamline post-purchase services with AI agents

Personalized Customer Experience Bundle

Turn shoppers into loyalists with contextual, real-time, AI-driven engagement.

  • Product Recommendation Engine
  • AI Virtual Assistants for Support & Navigation
  • Dynamic Pricing Intelligence
  • Segmentation & Targeted Campaigns
  • Customer Churn Risk Detection & Loyalty Activation

Demand & Inventory Optimization Suite

Move from overstock to just-right—with AI-powered planning and procurement.

Retail Data & Operational Analytics Suite

Make data your competitive edge—from store ops to supply chains.

  • Predictive Maintenance Insights for store equipment and cold chain assets

  • Quality Control Monitoring for product batches or packaging compliance

  • Retail Compliance Dashboards (price changes, labeling, audit trails)

  • KPI Tracking & Root Cause Analysis for shrinkage, returns, and delays

  • Self-Serve Analytics for Store Managers

Retail Intelligence & Marketing Decisioning Hub

Make smarter decisions at speed with AI-backed insights and competitive awareness.

  • Category & Product Performance Analytics

  • Campaign ROI & Omnichannel Engagement Dashboards

  • Competitor Price & Shelf Benchmarking

  • Brand Sentiment Monitoring across digital channels

  • Auto-generated Executive Reports

Why Retail Leaders Choose Us

Microsoft AI Ecosystem

Built on M365, Azure AI, Copilot Studio, Fabric

Ready-to-Deploy Patterns

Fast time-to-value with industry-tuned workflows

Modular, Agentic Architecture

Start small with task-specific agents and scale to enterprise-wide AI orchestration

Deep Line-of-Business Integrations

CRM, ERP, POS, DMS, Inventory—all seamlessly connected

Flexible Engagement Models

Whether you’re starting with a single store experience or scaling across an entire retail chain, our AI Assistant models ensure success at every stage.

QuickStart Projects

Go live in 4–6 weeks with high-impact pilots

Managed AI Services

Continuous AI evolution, tuning, and insights

Outcome-Based Engagements

Focused on growth, cost, and operational KPIs

Ready to reimagine retail with AI?

From smarter stores and predictive demand forecasting to personalized customer journeys, Saxon AI’s Agentic solutions are built to tackle the most pressing challenges in retail. By integrating seamlessly with your existing systems – our agentic AI services are turning complexity into measurable growth.

Lets start with your immediate retail challenge and scale at your pace, while boosting margins, delighting customers, and future-proofing operations.

Get Started

Archana Aila

Archana Aila

Position Here

With 2 years of hands-on experience in Power Platform, I’ve excelled in developing and implementing solutions for businesses, harnessing the power of Power Apps, Power Automate, Power BI, and Power Virtual Agents to streamline processes and enhance productivity. My proficiency extends to crafting custom applications, automating workflows, generating data insights, and creating chatbots to aid operational efficiency and data-driven decision-making.

With an intermediate knowledge in Azure cognitive services, incorporating them into Power Platform use cases to innovate and solve complex challenges. My expertise in client engagement and requirements gathering, coupled with effective team coordination, ensures on-time, high-quality project deliveries. These efforts have yielded significant accomplishments, solidifying my role as a valuable asset in this field.

Palak Intodia

Palak Intodia

Position Here

I am a tech graduate with a strong passion for technology and innovation. With three years of experience in the IT industry, I’ve been on a continuous journey of professional growth and skill development. My expertise lies in Power Apps and Automate, where I’ve had the privilege of contributing to multiple successful projects.

I’m dedicated to delivering results that not only meet expectations but also drive the success of the projects I’m involved in. I’m committed to my ongoing professional development and the pursuit of excellence.

Roshan

Roshan Jaiswal

Position Here

With nearly 2 years of dedicated experience in Power Platform technology, my expertise lies in crafting customized business solutions using Power Apps and Power Automate. I excel in identifying intricate business requirements and translating them into innovative, user-friendly applications. My daily tasks involve meticulously deploying applications across diverse environments and harnessing the full potential of the Microsoft ecosystem within business applications.

I have proven my adaptability by consistently meeting the demands of creating responsive and scalable applications. Also seamlessly integrating complex workflows and data sources, ultimately enhancing operational efficiency and driving sustainable business growth.

Sugandha

Sugandha Chawla

Position Here

Sugandha is a seasoned technocrat and a full stack developer, manager, and lead. Having 8 years of industry experience, she has been able to build excellent working relationships with all her customers, successfully establishing repeat business, from almost all of them. She has worked with renowned giants like Infosys, Ernst & Young, Mindtree and Tech Mahindra.

She has very diverse and enriching work experience, having worked extensively on Microsoft Power Platform, .NET, Angular, Azure, Office 365, SQL. Her distinctiveness lies in the profound domain knowledge, managerial skills, and process mastery, that she additionally holds, as a result of possessing a customer facing role, working with different sectors, and managing and driving numerous critical executions, single-handedly, end to end.

Vibhuti Dandhich

Vibhuti Dadhich

Position Here

Vibhuti, a Power Platform technology evangelist, has passionately embraced the transformative potential of low-code development. With a background that includes experience at EY and Wipro, she’s been a trusted advisor for clients seeking innovative solutions. Her expertise in unraveling complex business challenges and crafting tailored solutions has propelled organizations to new heights.

Vibhuti’s commitment to staying at the forefront of technological advancements and her forward-thinking approach have solidified her as an industry thought leader. Her mission is to empower businesses to thrive in the digital age, revolutionizing operations through the Power Platform.

Ruturaj Kulkarni

Ruturaj Kulkarni

Position Here

With 8 years of dedicated expertise in the IT realm, I am a seasoned professional specializing in .NET technologies and Microsoft Azure Cloud. My journey encompasses a profound understanding of software development using the .NET framework and a robust command over Azure’s cloud ecosystem. Throughout my career, I’ve demonstrated a knack for crafting scalable and efficient solutions, leveraging the power of cloud computing.

My passion lies in staying at the forefront of technological advancements, ensuring that my skills align seamlessly with the dynamic landscape of IT. Ready to tackle challenges and drive innovation, I bring a wealth of experience to any project or team.