IDP Solutions
Intelligent Automation, Technology / October, 27 2022

Move up the automation curve with SAXON’s Intelligent Document Processing (IDP) As A Service 

In the knowledge mining series, here is the next blog to give you a comprehensive view of our IDP solution. In our previous blog, we discussed how knowledge mining uncovers the latent insights in the unstructured data.  

You must be aware of Intelligent Document Processing (IDP) specifically if you process tons of documents every day. You might even be looking for a perfect IDP solution that can intelligently manage your loads of documents and helps you decrease the process cycle time and ramp up your performance. By the end of this blog, you will understand how IDP changes the game for you and the impact IDP can make in your business. Let’s get into the details. 

Why Intelligent Document Processing? 

Document processing is extracting valuable information from documents and ingesting the extracted data into digital systems. This activity allows you to manage and execute critical business operations, such as purchasing, ordering, and payments. 

For an instance, let’s take the online ordering process. When a customer places an order for a specific product, the order becomes a document. The manufacturing company coordinates the acquisition of raw materials, manufacturing of the product, and finally, the delivery of the product to the customer with an invoice to collect payment. Every process is carried out by passing documents from one department to another and from one party to another. 

In this simple chain of events, failing to process data from the documents results in lost orders, no raw materials, no product, no delivery conditions, no invoice, and no payment, which can lead to a disaster. Data entry typos or incorrect data classifications can have the same impact on an organization as not processing documents. To ensure success, you must carefully consider every step of this operation is efficient and accurate, from document collection to data storage. 

Document processing can be a critical contributor to your company’s long-term success. Automating this process intelligently provides opportunities to improve operational efficiencies to a greater extent. Thanks to Intelligent document processing, as it opens the door for new possibilities for enterprises accelerating the process cycles and improving the efficiency and accuracy of data extraction. 

3 Important steps in Intelligent Document Processing 

Here are the important steps that are involved in intelligent document processing. The accuracy of each step contributes significantly to the end result. 

Document Classification: 

Most businesses receive documents from various sources, such as email, productivity apps, and possibly even a faxing service. Before you can collect data, a person, team, or software solution must classify each document so that the information contained within it is routed to the appropriate systems. IDP can sort documents and enables early document validation, which is especially important when checking the legibility of data. 

Data extraction: 

Data capture is the most expensive, time-consuming, and resource-intensive step in document processing. If you manually enter data into your business systems or use a traditional optical character recognition (OCR) system, you should calculate the total cost of your current approach. 

As you investigate the data extraction stage, you may notice how the data quality affects other aspects of your business. When processing invoices, for example, you want accurate and timely data entry to ensure stable vendor-customer relationships and to present opportunities to save production costs through early payment discounts. These savings may enable you to charge a more competitive price for your goods or services. To ensure precise data capture, you can integrate an IDP solution into your business systems.  

Data validation: 

The validation stage of document processing can easily fall by the wayside when using manual data entry. While some specialists may double-check their work as they enter it, most see this as adding to the monotony of typing or copying data into a spreadsheet, accounting software, or enterprise resource planning (ERP) system. 

On the other hand, an automated IDP platform isolates data validation, giving it a higher sense of value. With continued use, AI learns to understand new document formats, bringing it closer to automating your entire document processing procedure. 

Hassle-free invoice processing with IDP 

With technological advancements, hands-free invoice processing is now possible, reducing the number of human touchpoints throughout the Accounts Payable (AP) process. Invoice automation, according to many enterprises, is digitizing invoices.  However, digitization alone is insufficient to address the complexity and variability of processes required to receive, validate, and process invoices. Businesses miss focusing on the brighter aspects like faster automation speeds, shorter payment cycle times, and cost savings. 

IDP Solutions

Metrics like optical character recognition (OCR) accuracy rates and the percentage of electronic documents cover only a portion of the journey to invoice automation. Deeper integration into source procurement and accounting systems help to access critical data and documents for validation and analysis. This access, combined with AI, intelligent workflows, and analytics, enables new levels of automation to drive efficiencies and accuracies. 

Avoid invoice processing challenges 

Almost 33% of businesses want to shorten invoice processing terms to take advantage of cash management programs.

Mismatches are caused by various factors, some of which are caused by supplier billing processes and systems and others by the purchasing process itself. Intelligently dealing with mismatches through automation can cut weeks off the invoice processing cycle time. IDP solution with built-in AI can drive higher autonomous match rates are examples of typical invoice mismatches that automation can address. 

The IDP solution uses machine learning (ML) to train their AI model to outperform a simple rules-based engine. Cloud-based solutions leverage their entire customer base, so their AI engines are intelligent immediately, reducing overall training time. 

What happens when there is a mismatch/ issue that needs immediate attention? 

When an invoice is found that does not match an order, the IDP solution autonomously runs through scenarios to attempt a more sophisticated match. For example, an invoice that breaks out a single order line item into multiple line items would typically never generate a match. An intelligent matching engine could understand that many lines add to a single order line item and flag the invoice as a match. 

There are scenarios like utility bills and taxes where it is uncommon to have an order or other purchasing documents. In these cases, the IDP solution can analyze the contracts and spend categories to learn specific vendors where no match is needed to generate an OK-to-pay. AI Identification and automated account coding for no-process order invoices will reduce the need for manual processing. Intelligent workflows provide a backstop to quickly resolve issues when smart matching cannot guarantee a match.  

Deeper understanding of the invoice documents: 

Intelligent workflows leverage an understanding of the most likely issues and who within the organization is the best equipped to solve the problem.  

  • Example 1 – the AI matching engine determines that the line description on the invoice is similar but needs human validation of the match. The workflow engine would route this to the person who raised the order, as they would be most familiar with what was purchased.  
  • Example 2- In a different case, the problem may be a mismatch in taxes. The document would instead be routed to the correct person or system in finance to validate the correct amount.  

In both of the examples, the solution would highlight the suspected problem on the document allowing the problem to be triaged quickly. Furthermore, the IDP solution can understand what is wrong with the invoice and who the correct person is to solve the problem. Getting the invoice to the right person is vital to keep processing cycle times as low as possible.  

Intelligent workflows free the organization from building less effective standard workflows that could not consider the fastest route to solve the problem. 

Enterprises have started to adopt IDP. While this shift helps companies achieve digital transformation faster, many companies may not know what to do and where to start. We are here to help you figure out what is best for your business and if you already have a use case, we can provide you with the tailored solution.  

How can we help you? 

Check out our DigitalClerx, where you can choose the expert of your choice according to your business needs. 

Meet our Collection Specialist – Emma.  


She specializes in invoice processing and makes your invoice processing simple and quick. 

We have a range of specialists who can help you simplify your processes. Here are our other DigitalClerx team members. 

How to get started? 

  1. Select your specialist 
  2. Try before you hire 
  3. Onboard your enterprise digital assistant 

Get in Touch


Stay up-to-date with our latest news, updates, and promotions by subscribing to our newsletter.

Copyright © 2008-2023 Saxon. All rights reserved | Privacy Policy

Address: 1320 Greenway Drive Suite # 660, Irving, TX 75038

We Help Enterprises Achieve Their Transformation Goals

Request a callback

Saxon AI

Address:  1320 Greenway Drive Suite # 660, Irving, TX 75038 United States.
Phone: +1 972 550 9346

Sija Kuttan

Sija Kuttan

Vice President - Sales

Sija.V. K is a distinguished sales leader with a remarkable journey that spans over 15 years across diverse industries. Her expertise is a fusion of capital expenditure (CAPEX) machinery sales and the intricacies of cybersecurity.

Currently serving as the Vice President of Sales at Saxon AI, Sija adeptly navigates market dynamics, client acquisition, and channel management. Her distinguished track record of nurturing strong relationships, leading diverse teams, and driving growth underscores her as an adaptable and seasoned sales professional.

Gopi Kandukuri

Gopi Kandukuri

Chief Executive Officer

Gopi is the President and CEO of Saxon Inc since its inception and is responsible for the overall leadership, strategy, and management of the Company. As a true visionary, Gopi is quick to spot the next-generation technology trends and navigate the organization to build centers of excellence.

As a digital leader responsible for driving company growth and ROI, he believes in a business strategy built upon continuous innovation, investment in core capabilities, and a unique partner ecosystem. Gopi has served as founding member and 2018 President of ITServe, a non-profit organization of all mid-sized IT Services organization in US.

Vineesha Karri

Vineesha Karri

Associate Director - Marketing

Meet Vineesha Karri, the driving force behind our marketing endeavors. With over 12+ years of experience and a robust background in the B2B landscape across the US, EMEA, and APAC regions, she is pivotal in setting up high-performance marketing teams that drive business growth through a transformation based on new-age marketing practice.

Beyond her extensive experience driving business success across Digital, Data, AI, and Automation technologies, Vineesha’s diverse skill set shines as she collaborates with varied stakeholders across hierarchies, cultivating a harmonious and results-driven workspace.

Sridevi Edupuganti

Sridevi Edupuganti

Vice President – Cloud Solutions

Sridevi Edupuganti is an innovative leader known for strategically enhancing business opportunities through technology planning, orchestrating roadmaps, and guiding technology architecture choices. With a rich career spanning over two decades as a Senior Business and Technology Executive, she has driven teams to empower customers for digital transformation.

Her leadership fosters democratized digital experiences across enterprises. She has successfully expanded service portfolios globally, including major roles at Microsoft, NTT Data, Tech Mahindra. Proficient in diverse database technologies and Cloud platforms (AWS, Azure), she excels in operational excellence. Beyond her professional achievements, Sridevi also serves as a Health & Wellness coach, impacting IT professionals positively through engaging sessions.

Joel Jolly

Joel Jolly

Vice President – Technology

Joel has over 18 years of diverse global experience and multiple leadership assignments across Big 4 consulting, IT services and product engineering. He has distinguished himself by providing strategic vision and leadership for solving common industry problems on cutting-edge technologies.

As a leader surfacing and operationalizing next-generation ideas, he was responsible for exploring new technology directions, articulating a long-term technical vision, developing effective engineering processes, partnering with key stakeholders to build a strong internal and external brand and recruiting, mentoring, and growing great talent.

Haricharan Mylaraiah

Haricharan Mylaraiah

Senior Vice President - Strategy, Offerings & Sales Enablement

Hari is a Digital Marketer and Digital transformation specialist. He is adept at cultivating strong executive and customer relationships, utilizing data across all interactions (customers, employees, services, products) to lead cross-functionally as a strategic thought partner to install discipline, process, and methodology into a scalable company-wide customer-centric model.

He has 18+ years experience in Customer Acquisition, Product Strategy, Sales & Pre-Sales Management, Customer Success, Operations Management He is a Mechanical Engineering Graduate with MBA in International Business and Information Technology.