Operational processes now play a significant role in delivering the product/service to the end consumer within the set time frame and efficiency. Are you facing challenges to get a holistic view of these end-to-end operational processes? Traditional BI answered your queries based on historical data. But the needs of businesses are changing in this fast-paced digital ecosystem.
Operational Analytics is not just for Efficiency
Operational processes involve a huge volume of data from many sources. Saxon’s operational analytics solutions combines all the business functions with huge data volumes– production, asset management, partners, and supply chain to improve your product/service efficiency.
Real-time insights, streaming data, and operational analytics are gaining attention. Operational analytics enable scalable and flexible decision support systems and supports process automation based on these insights.
Operational Analytics and Data Processing
An operational analytics system is a bit different from the traditional insights process. The data from all the sources stream into your processing engine and enables your interactive apps to query data to fetch the real-time insights. The process looks like – rapid data pipelines from all the data sources, storing the data in the data lake, extracting insights, and storing those insights for fast retrieval from interactive apps.
Our operational analytics processing engine is designed to process:
Complex data queries
Joins, aggregation, and sorting
Data latency to be less
Any change in the data to be visible in seconds, not hours
Query latency also to be less
Query results in a few milliseconds
High concurrent queries
Operational teams require a lot of information in parallel in a short time
Real-time sync with data sources
Easy sync-up with many external and internal data sources for a single source of truth
Mixed data types support
Eliminate the need for manual data preparation
Operational Analytics Solutions – Saxon
Predictive operational analytics
As there is increasing adoption of the Internet of Things (IoT) in various industries, detecting any equipment failure before it happens has become the new norm. Predictive operation analytics involves more than equipment monitoring, including demand prediction, contact center call volumes, customer service quality, IT service ticket volumes, and many more.
Asset performance insights
Asset monitoring has become vital for every business. Equipment failure costs are causing a big dent in the business performance in this dynamic business world. Our solutions like predictive maintenance, failure rate prediction, asset utilization, spare parts
replacement analysis aim at utilizing your assets more effectively and efficiently.
Sales and Marketing analytics
Are you keen to understand the performance of your recent marketing campaign? Do you want to know about different customer touchpoints before they actually make a purchase? Salespeople are no more the direct channel to sell the products/services; customers do a lot of information analysis like reviews and social media feeds before buying. Sales and marketing in this digital era need to serve the customers at the right place and time to compel a buying decision.
A consolidated view of the human resource information management system enables informed decisions in talent management, workforce management, and training programs. We provide HR analytics solutions like employee attrition, workforce engagement, training and learning effectiveness, workforce demand planning, compensation analytics,
and a few more to increase efficiency and improve employee
Analyzing financial performance is crucial for strategic decisions to improve overall business performance. We offer best-in-class financial analytics solutions like cost analysis, financial planning, and fixed cost analysis to understand the domain and functional performance better.
IT operational analytics
IT operations teams are no more resilient to small systemic issues; a minor change can cause a significant outage. Our experts will help you proactively determine risks, impacts, and potential outages that may affect your top and bottom lines.